Policies - Certified Food Safety Manager Course

Refund / Cancellation Policies (Read Carefully!)
If you are unable to attend the Certified Food Handler Course/Exam or need to reschedule to another date, please notify us within two weeks of the course date to receive a 75% refund on the course/exam fee or to reschedule. You may notify us by phone (805) 434-5687. If you are not able to attend on the day of the course, you may send another employee in your place without penalty. There are no refunds or reschedules two weeks prior to the course or if you fail to show for the course/exam. If you miss your scheduled course/exam date, you will need to register and pay again. If FS&T cancels the course due to low enrollment, you may choose another course date or a full refund. We are unable to refund you for study materials (books, etc.) or postage once the material(s) have been sent in the mail.

Course & Examination Times
Typical Course & Exam: 8 am to noon* (Check online schedule for exact times.)
Examination only: 11:15 am*
*Completion time is approximate and depends on how long it takes attendee to complete the examination.

Fees
Course & examination - $119 per person
Exam Only $79.00 (No course, discounts or coupons.)
Re-Test $59.00 (No discounts or coupons.)
Optional NEHA Food Safety Handbook (Spanish) - $31
Optional FS&T Food Safety Handbook (English) - $11

Payment
In order to register and guarantee your seat, payment must be received at least one week before the date of the course. If paying by check, make check payable to Fidelity Safety & Training or FS&T and mail it to the address on the bottom of the registration form. Returned checks will result in a $25 service and return fee. Hurry, classes fill up quickly and are on a first-come, first-served basis.

We accept Visa, MasterCard, Discover, and American Express. Please note if you pay by credit card, your statement will show our company as: "Fidelity Safety & Training." If you deny or cancel the charge with your credit card company, you will not receive your certificate and be charged an additional $25 service fee.

Check Payments
If your check bounces, you will be charged a service fee of $25.00.

Invoiced Payments
Due and payable upon receipt. Accounts over 60 days past due are subject to interest at 1.5% per month.

Important Information
If you require special accommodations, please advise us prior to registering. In order to successfully pass the exam, we recommend that you study the food safety handbook (optional handbook available in English or Spanish or you may use a book from a previous course) and be able to read, write and understand English, Spanish or the language you requested the exam in. The exam and certificate are state approved and available in other languages**. Once your registration is received, you will be emailed, faxed or mailed a confirmation letter and if ordered, your optional food safety handbook. Classes fill up quickly and are on a first-come, first-served basis. All exams and certificates will be from the National Registry of Food Safety Professionals (NRFSP), unless prior arrangements have been made. ServSafe® (National Restaurant Association) exams and certificates are available if requested in advance and cost an additional $75 per person.

Language**
All courses are taught in English, but exams are available in English, Spanish, Korean, Vietnamese, modern and traditional Chinese, Arabic, and Japanese. You must notify our office immediately and at least 14 days prior to the course date if you would like the exam in a language other than English or Spanish.

Privacy Policy
Copyright Permissions
Disclaimer
Refund, Cancellation and Payment Policy

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Reglas de Cancelación y devolución de Dinero
Usted puede solicitar tomar la clase en otra fecha solo si nos notifica dos semanas (14 días) antes del examen y de esta manera no habrá ningún costo adicional o multa. Tampoco habrá multa si usted decide enviar a alguien más en su lugar para tomar la clase/examen.  Si usted  no puede atender a la clase ni al examen, por favor avíse dos semanas antes del examen para recibir la devolución del 75% del costo total de la clase/examen.  No habrá devoluciones ni opción de retomar la clase dos semanas antes de la clase si usted no se presenta a la clase ni el examen sin previo aviso.  Si esto sucede usted tendrá que volver a registrarse para otra clase/examen y tendrá que pagar de nuevo. La compañía no podrá devolver dinero por materiales de estudio (libros, etc.) ni dinero por gastos de envío si los materiales ya han sido enviados por correo.  

Si FS&T cancela la clase debido a falta de estudiantes, usted podrá escoger otra fecha para su clase o podrá exigir la devolución de todo su dinero. La compañía no podrá hacer devoluciones de dinero por materiales de estudio una vez estos hayan sido enviados por correo.

Usted podrá avisar por teléfono (805) 434-5687 si usted no va a poder presentarse a la clase o el examen. Sin embargo, usted puede enviar a otro empleado en su lugar sin ningún costo adicional.

Pagos con Tarjeta de Crédito
Si usted pagó por su clase/examen con tarjeta de crédito, por favor observe que los cargos de la compañía aparecerán como “FS&T Food Safety Class”. Si usted rechaza o cancela el pago con la compañía de tarjeta de crédito usted no recibirá su certificado y se le cobrará $25 de recargo.

Pagos con Cheque
Si su cheque es devuelto por su banco, se le cobrará $25 de recargo.

Pagos por Facturación
Todas las facturas son precio NETO y deberán ser pagadas cuando sean recibidas. Cuentas sin pagar de mas de 60 días están sujetas a un interés de 1.5% al mes.